Senior Manager, Consumer Experience (Consumer Packaged Goods)

Location: Princeton, New Jersey, USA. Hybrid schedule with in-person attendance on Tuesdays, Wednesdays, and Thursdays, and remote work options on Mondays and Fridays.

Salary: $130,200–$185,200 base salary annually, plus eligibility for a bonus.

Company

Church & Dwight develops and markets consumer products and brands, with a focus on product performance, innovation, and consumer impact.

What you will do

• Lead consumer and product research strategies across assigned categories, supporting innovation, product development, claims development, and business decisions.
• Design, execute, interpret, and communicate qualitative, quantitative, sensory, and agile research programs.
• Partner with R&D, Innovation, Marketing, external research suppliers, and other stakeholders to define research objectives and plans.
• Translate complex consumer, sensory, and product data into actionable recommendations for technical and non-technical audiences.
• Evaluate and implement new research methodologies, technologies, digital platforms, and analytical approaches.
• Manage, coach, and develop Consumer Experience professionals while overseeing resources, budgets, suppliers, and project priorities.

Requirements

• Bachelor’s degree in Consumer Science, Psychology, Marketing Research, Statistics, Sensory Science, Social Science, Human Factors, Behavioral Science, Product Development, or a related field.
• At least 8 years of progressive experience in consumer insights, consumer science, sensory science, market research, product research, or a related discipline.
• Experience leading complex research programs that influence product, innovation, and business decisions.
• Experience managing and developing research professionals or scientific teams.
• Strong knowledge of study design, experimental methods, statistical interpretation, insight generation, and research supplier management.
• Strong analytical, communication, presentation, stakeholder management, leadership, and coaching skills.

Nice to have

• Master’s degree or Ph.D.
• Fragrance, flavor, sensory, or product performance testing experience.
• Consumer packaged goods experience.
• Knowledge of emerging research technologies, AI-enabled research tools, digital research platforms, and advanced analytics methodologies.

Culture & Benefits

• Collaborative, informal culture emphasizing courage, determination, ownership, innovation, and continuous improvement.
• Medical, dental, vision, basic life insurance, paid vacation, sick time, and paid parental leave.
• Paid holidays, floating holidays, and vacation days available from the first year depending on hire date.
• 401(k) retirement plan with company match and profit-sharing.
• Discounted employee stock purchase plan.