Senior Credit & Collections Analyst

Location: Flexible hybrid model. In-person interviews may be required for positions based in the Boston and Dublin offices.

Annual base salary: $67,000–$84,000 USD.

Company

hirify.global operates a profitable automotive marketplace that helps consumers and dealerships manage the online car-shopping, financing, purchasing, and delivery journey.

What you will do

• Manage strategic, sensitive, high-value, and high-risk B2B customer accounts to drive timely cash collection and preserve customer relationships.
• Lead complex collections outreach, follow-up, negotiations, and stakeholder management for past-due accounts.
• Investigate disputes independently, negotiate practical resolutions, and protect company interests.
• Partner with Sales, Billing, and internal stakeholders to resolve account issues and unblock payments.
• Support reporting, analysis, and portfolio prioritization while identifying workflow gaps and implementing process improvements.
• Contribute to AI-enabled automation, maintain controls and documentation, and provide escalation support to the broader team.

Requirements

• 3+ years of direct B2B credit and collections experience managing complex accounts and escalations.
• Strong judgment in high-stakes or ambiguous situations, with the ability to balance cash-flow protection, customer impact, and internal alignment.
• Experience resolving disputes, negotiating payment outcomes, and managing sensitive customer conversations.
• Strong analytical skills and experience using Excel or Google Sheets to organize information, identify trends, and support decisions.
• Clear written and verbal communication, strong organization, attention to detail, and the ability to manage multiple priorities.
• A proactive, ownership-driven approach; a degree in Finance, Accounting, Business, or a related field is preferred, or equivalent practical experience.

Nice to have

• Experience in a subscription, SaaS, or other high-volume B2B environment.

Culture & Benefits

• Flexible hybrid work model and robust time-off policies.
• Comprehensive benefits and compensation package with equity for all employees.
• Career development programs, corporate giving initiatives, employee resource groups, and professional communities.
• Daily free lunch, new car discount, meditation and fitness apps, commuting cost coverage, and other practical perks.
• Inclusive environment focused on collaboration, innovation, kindness, and employee growth.

Hiring process

• In-person interviews may be required, particularly for positions based in the Boston and Dublin offices.
• Candidates selected for an in-person interview will be notified in advance; travel expenses are the candidate's responsibility.