Senior Commercial Account Manager (Insurance)

Location: Hybrid role based at 2405 Satellite Boulevard Suite 200, Duluth, Georgia 30096, United States

Company

EPIC Insurance Brokers & Consultants is a rapidly growing insurance brokerage and consulting firm founded in 2007, headquartered in New York City, with more than 3,000 employees and over 60 offices across the United States.

What you will do

• Lead insurance due diligence for buy-side mergers and acquisitions, reviewing policies, claims history, loss runs, and exposure data.
• Analyze commercial insurance programs to identify risks, coverage deficiencies, contingent liabilities, and transaction-related exposures.
• Implement post-close insurance strategies, including entity changes, coverage restructuring, policy endorsements, and tail or run-off coverage placement.
• Advise clients on complex commercial insurance programs, renewal strategy, carrier negotiations, and ongoing risk management.
• Collaborate with clients, producers, underwriters, legal counsel, and transaction advisors to deliver integrated insurance solutions.
• Act as the primary client contact for risk management, coverage structure, and compliance guidance.

Requirements

• Bachelor’s degree and at least 5 years of client service experience, or a high school diploma and at least 7 years of client service experience.
• Insurance technical expertise, including applying coverage forms, identifying coverage gaps, and providing coverage consultation.
• Property and Casualty Insurance License.
• Strong organization, prioritization, communication, analytical, critical-thinking, and problem-solving skills.
• Ability to manage competing priorities and deadlines in a fast-paced environment while maintaining attention to detail.
• Proficiency in Microsoft Office and experience with agency management systems such as Sagitta or ImageRight.

Nice to have

• Insurance designations.

Culture & Benefits

• Managed paid time off for salaried employees and 22 PTO days for hourly employees, plus 12 paid holidays and four early-close days.
• Paid parental, pregnancy disability and bonding, organ donor, and bone marrow donor leave.
• 401(k) matching, medical, dental, and vision insurance, wellness programs, and employee assistance programs.
• Tuition reimbursement, mentorship, and leadership development programs.
• Employee resource groups, recognition programs, referral bonuses, and charitable initiatives.
• A collaborative 50/50 work culture supporting teamwork between producers and business service functions.