Inside Sales Officer - UAE National (Aviation)

Location: Abu Dhabi, United Arab Emirates; UAE National required

Employment type: Full-time

Company

hirify.global is the UAE’s national airline, connecting people across continents and cultures from its Abu Dhabi hub.

What you will do

• Generate new B2B business through outbound calls, email, and virtual channels.
• Qualify leads and convert them into sales opportunities and active accounts.
• Manage low-touch B2B accounts, driving activation, engagement, upsell, and onboarding.
• Execute structured outreach campaigns using events, referrals, dormant accounts, and web enquiries.
• Promote commercial offers, private fares, and incentive campaigns while meeting lead response, conversion, and revenue KPIs.
• Maintain Salesforce CRM data, identify customer and market trends, reactivate dormant accounts, and hand over high-value opportunities to Field Sales.

Requirements

• Bachelor’s degree in Business, Sales, or a related field.
• 4+ years of experience in inside sales, B2B sales, or customer service.
• Strong experience in lead generation, nurturing, and conversion.
• Hands-on CRM experience; Salesforce is preferred.
• Excellent communication, negotiation, influencing, and commercial awareness skills.
• UAE National status and ability to work in Abu Dhabi.

Culture & Benefits

• Work within the Revenue & Commercial Division of a national airline.
• Contribute to the Journey 2030 ambition to expand the fleet, network, and workforce.
• Recruitment interviews are conducted face-to-face or via video or telephone before a formal offer.