Operations Assistant

Location: hirify.global Campus, Emperor Way, Crewe Business Park, Crewe, England, United Kingdom

Compensation: Competitive salary with bonus potential and core benefits.

Company

hirify.global is a global business providing sustainable mobility, connectivity, and technology solutions for companies of different sizes.

What you will do

• Manage end-to-end operational processes for multiple products.
• Import, process, and validate high volumes of transactional data.
• Resolve transactional data issues that prevent customer invoicing.
• Perform daily and weekly volume reconciliations and trend analysis.
• Maintain processes and procedures while improving departmental efficiency.
• Monitor service-level performance, investigate queries, and escalate underperformance when required.

Requirements

• Strong organisational, prioritisation, multitasking, and deadline-management skills.
• Experience with reconciliations and large volumes of data.
• Excellent Excel skills, including Pivot Tables and VLOOKUP.
• Excellent attention to detail and strong judgement and decision-making skills.
• Professional communication skills and the ability to work independently and collaboratively.
• Commitment to high-quality customer service and continuous improvement.

Culture & Benefits

• Friendly, inclusive working culture focused on innovation, agility, and continuous improvement.
• Competitive compensation with bonus potential and a range of core benefits.
• Global DEI networks supporting LGBTQ+ inclusion, cultural diversity, women’s empowerment, mental health, neurodiversity, and disability inclusion.
• Female health, pregnancy loss, fertility treatment, and endometriosis support policies.
• Mental Health First Aiders, payroll giving with matching funds, and community volunteering initiatives.

Hiring process

• Apply online through the company’s recruitment process.
• Contact the talent team for additional information about the role or working at hirify.global.