Assistant Account Manager - Commercial Lines

Location: Duluth, Georgia, United States; hybrid work with three days per week in the office required

Company

hirify.global Insurance Brokers & Consultants is a rapidly growing commercial insurance brokerage founded in 2007, with more than 4,000 employees and over 60 offices across the United States.

What you will do

• Process certificates of insurance, binders, policy changes, endorsements, audits, Auto ID cards, and other account servicing requests.
• Follow up on policy cancellations, renewals, issuance activities, and routine client service needs.
• Prepare renewal proposals, insurance applications, loss summaries, and premium finance quote requests.
• Maintain client records and documentation in Sagitta and the hirify.global Portal, including checklists and paperless files.
• Run Motor Vehicle Reports and replacement cost valuation reports while meeting quality, compliance, and timeliness standards.
• Build professional relationships with clients, carriers, wholesalers, vendors, and internal teams while participating in insurance training and mentorship.

Requirements

• Strong verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Ability to prioritize work and manage multiple responsibilities in a fast-paced, team-oriented environment.
• Strong attention to detail and organizational skills.
• Service-oriented mindset, willingness to learn, and ability to accept direction.
• Positive attitude, enthusiasm, and commitment to professional growth.

Culture & Benefits

• Hybrid work environment focused on collaboration, teamwork, and inclusion.
• Paid time off, paid holidays, early-close days, and paid parental and other leave options.
• Mentorship, tuition reimbursement, leadership development, training, and professional growth opportunities.
• Medical, dental, vision, wellness, employee assistance, and 401(k) matching benefits.
• Additional benefits include pet insurance, identity theft protection, legal planning, family planning, and employee recognition programs.