Assistant Operation Manager (Hardlines)

Location: Fanling, New Territories, Hong Kong; full-time on-site role

Company

hirify.global provides testing, inspection, and certification services through a global network of laboratories and business facilities.

What you will do

• Lead and maintain the laboratory quality management system in line with ISO 17025 and accreditation requirements.
• Plan and conduct internal audits and drive continuous quality improvement.
• Oversee daily laboratory operations, testing activities, performance, efficiency, and timely service delivery.
• Ensure the accuracy, integrity, and confidentiality of laboratory data and test reports.
• Investigate customer complaints and implement corrective and preventive actions.
• Collaborate with internal and external stakeholders to improve laboratory service standards and operational excellence.

Requirements

• Bachelor’s degree or higher in Chemistry, Science, or a related discipline.
• At least 8 years of relevant laboratory experience, including 3 years in a supervisory role.
• Strong knowledge of ISO 17025 and HOKLAS requirements.
• Strong analytical, problem-solving, decision-making, leadership, communication, and interpersonal skills.
• Ability to work independently and manage multiple priorities.
• Good command of written and spoken English, Cantonese, and Mandarin.

Culture & Benefits

• 5-day work week with double pay and performance bonus.
• Dental, medical, accident, and life insurance benefits.
• Annual leave, birthday leave, and paid maternity, paternity, and marriage leave.
• Career advancement opportunities, on-the-job training, and education and training subsidies.
• Employee Assistance Program and staff activities.