Lead/Head Subscription and Loyalty

Location: Singapore; hybrid work-from-home arrangement

Company

International local delivery platform operating food delivery and quick-commerce services across around 65 countries, with headquarters in Berlin.

What you will do

• Own subscription performance across more than 10 markets in Europe and APAC, including subscriber growth, retention, GMV penetration, and P&L outcomes.
• Lead and develop a small, high-performing team while setting priorities and enabling strong execution.
• Define and execute market-specific growth strategies aligned across regions.
• Identify, test, and scale high-impact growth initiatives through analysis and experimentation.
• Evolve the subscription value proposition by translating customer insights into product and commercial improvements.
• Partner with Product, Pricing, Commercial, Marketing, Quick Commerce, and local teams while communicating actionable insights to senior leadership.

Requirements

• 8+ years of experience in top-tier management consulting, strategy, high-growth technology, investment banking, or FMCG.
• Experience leading and developing high-performing teams and influencing cross-functional stakeholders.
• Strong first-principles problem-solving skills for complex and ambiguous business challenges.
• Commercial and analytical expertise, including P&L management, ROI evaluation, and economic trade-offs.
• Advanced Excel and Google Sheets skills; SQL is a plus.
• Excellent communication and stakeholder management skills, with a data-driven approach to senior leadership.

Nice to have

• Experience in subscriptions, loyalty, or consumer growth.

Culture & Benefits

• Hybrid work-from-home arrangements.
• Food vouchers, corporate discounts, and flexible benefits.
• Fast-moving technology environment with a focus on ownership, experimentation, and data-driven decisions.
• Opportunity to solve complex regional challenges and build products and strategies at scale.
• International collaboration across diverse cultures and backgrounds.