Digital Enablement Analyst

Location: Singapore; primarily office-based with in-person collaboration

Company

hirify.global provides commercial and personal insurance solutions through a global property and casualty insurance network.

What you will do

• Own digital projects from requirements definition through development, QA, UAT, release and market launch.
• Research customer needs, market trends, competitor activity and behaviour to improve digital products and journeys.
• Translate business requirements into user stories, product specifications, wireframes, prototypes and development requirements.
• Create user flows, customer journey maps and clickable prototypes in Figma while maintaining design system consistency.
• Define KPIs, dashboards and reporting frameworks; analyse digital performance, feedback and experimentation results to improve conversion, growth, retention and engagement.
• Manage website content, email marketing platforms, change requests, product strategy documents and business cases.

Requirements

• 3–5 years of experience in product management, digital or related roles.
• Experience with CMS, project management, UI/UX, prototyping and web analytics tools.
• Hands-on Figma experience with wireframing, prototyping, user flows, customer journey mapping and stakeholder collaboration.
• Knowledge of design systems, UI/UX best practices and responsive design.
• Strong research, analysis, communication, business acumen and problem-solving skills.
• Ability to work independently and collaboratively with technical and non-technical stakeholders.

Culture & Benefits

• Primarily office-based collaboration with colleagues and clients.
• Total Rewards benefits supporting health, wellbeing, financial security and professional development.
• Continuous learning and development opportunities.
• Inclusive culture supported by cultural awareness activities and Employee Resource Groups.