Community Relations Liaison (Senior Living Sales)

Location: Gorham, Maine, USA; full-time position at Gorham House with travel of up to one week per quarter.

Compensation: From USD 28 per hour.

Company

hirify.global operates senior living communities focused on hospitality, excellence, appreciation, respect, and teamwork.

What you will do

• Respond to new leads within 30 minutes and complete follow-up according to the lead nurturing schedule.
• Manage pre-visit leads for the first 30 days and advance them through the CRM from pre-tour to post-tour stages.
• Schedule community visits and communicate lead activity and tour details to community teams and regional leaders.
• Maintain accurate, real-time CRM records, detailed notes, scheduled activities, and zero past-due tasks.
• Understand family needs, partner offerings, resident requirements, and the move-in process to match prospects with appropriate communities.
• Track visit, mystery shop, and move-in performance while managing duplicate lead notifications and reporting.

Requirements

• Bachelor’s degree, or one to two years of relevant experience or training, or an equivalent combination of education and experience.
• At least three years of success selling solutions to businesses or consumers in a quota- or metrics-driven environment.
• Previous sales or admissions experience in senior living.
• English proficiency required.
• Strong organization, multitasking, deadline management, verbal and written communication, empathy, and relationship-building skills.
• Working knowledge of Yardi, CRM systems, Microsoft Office, computer systems, and phone-based communication; a valid driving license is required.

Culture & Benefits

• Mission-driven environment centered on enriching the lives of seniors and their families.
• Health, dental, and vision coverage for eligible team members.
• Retirement benefits and short- and long-term disability coverage.
• Paid time off and access to DailyPay for earned wages before payday.
• COVID-19 vaccination is required unless an applicable exemption applies.