Facilities Support (IT/Facilities)

Location: Concord, California, USA; campus-based, full-time

Salary: USD 25–28 per hour

Company

hirify.global is a healthcare education organization supporting schools and workforce solution partners that help students launch and advance their careers.

What you will do

• Maintain and support campus buildings, sites, facilities, and related services, including light repairs and hanging materials.
• Coordinate service requests and work assignments to ensure repairs are completed properly.
• Answer employee and student technical questions by phone, email, or in person.
• Provide hardware and software support, including computer setup, printer toner replacement, installations, and repairs.
• Support the Campus Director, MIS staff, and student servicing departments with campus and non-technical tasks.
• Distribute books and materials and proctor entrance assessments when required.

Requirements

• High school education or equivalent.
• At least one year of facilities-related experience.
• General computer knowledge, including hardware setup and repair.
• Problem-solving, troubleshooting, multitasking, coordination, and communication skills.
• Customer-service focus and the ability to explain computer-related solutions to users.
• Ability to lift at least 20 pounds and willingness to learn new skills.

Culture & Benefits

• Medical, dental, and vision coverage beginning on the first day of the month after 30 days of employment.
• Two weeks of vacation per year initially, increasing with tenure.
• Ten paid holidays and one floating holiday.
• 401(k) plan with company matching and company-paid life insurance.
• Leadership development, career advancement training, tuition assistance, and family tuition forgiveness programs.