Sales Coordinator (Engineering Sales)

Location: Manchester, United Kingdom

Company

John Crane, a business of Smiths Group, provides mission-critical flow control solutions for energy and process industries, including mechanical seals, couplings, bearings, filtration systems, and predictive digital monitoring technologies.

What you will do

• Provide commercial sales support to designated customers and external sales and service personnel.
• Manage RFQs, quotations, bids, contract reviews, product codes, and commercial order requirements.
• Enter and manage orders in SAP, coordinate with supply plants, and track changing customer requirements.
• Own the order lifecycle from initial demand through delivery and post-delivery queries.
• Support product selection, pricing activities, design changes, customer visits, complaints, credit queries, and returned goods investigations.

Requirements

• Previous experience in a similar customer-facing role, ideally in technical or engineering sales.
• Experience providing commercial sales support and working with ERP systems, preferably SAP.
• Technical or engineering background is an asset.
• Ability to work effectively in a dynamic, pressured environment.
• Strong organisation, prioritisation, and time management skills, with a proactive and collaborative approach.

Culture & Benefits

• Permanent, full-time employment.
• Opportunity to work in a fast-paced role with significant responsibility and career progression.
• Inclusive environment supported by employee resource groups covering Veterans, Pride, Black employees, Women@Work, and Neurodiversity.
• Recognition through the annual Smiths Excellence Awards and Smiths Day celebration.