Admissions Coordinator

Location: Remote, United States

Base compensation: $54,000–$60,000 per year. Target total cash compensation, including performance-based bonus: $66,000–$84,000 per year.

Company

hirify.global provides personalized virtual behavioral healthcare for people experiencing mental health conditions, substance use disorders, and eating disorders.

What you will do

• Handle a high volume of inbound and outbound calls with prospective clients, families, and referral sources.
• Build trust while gathering demographics, presenting problems, and treatment histories.
• Explain financial policies, payment options, and available financial assistance programs.
• Maintain accurate client records in Salesforce, including treatment consents and insurance information.
• Coordinate with internal teams to meet time-to-admission, admission rate, and client satisfaction KPIs.
• Communicate hirify.global’s services and individualized clinical model to prospective clients and families.

Requirements

• Bachelor’s degree.
• 1–5 years of sales experience; healthcare admissions experience is advantageous.
• Demonstrated success exceeding performance targets in sales or client admissions.
• Experience with Salesforce and proficiency in Microsoft Office and Google Workspace.
• Availability to work a shift-based schedule.
• Ability to multitask effectively in a fast-paced environment.

Nice to have

• Familiarity with HIPAA policies.
• Experience working with adolescents and young adults in a mental health context.

Culture & Benefits

• Comprehensive benefits for full-time employees.
• Work connected to a mission of expanding access to life-saving behavioral healthcare.
• Values centered on connection, evidence-based practice, curiosity, urgency, and commitment.
• hirify.global covers the full cost of required Florida fingerprint-based background checks.