Therapy Access Specialist (MedTech)

Location: Remote within the United States; applicants must be authorized to work in the United States or eligible for supported work authorization sponsorship.

Salary: $68,000–$101,000 per year, plus stock options and benefits.

Company

hirify.global develops non-invasive prescription therapies for chronic diseases, including neurological conditions such as hand tremor.

What you will do

• Guide new patients through the sales, healthcare reimbursement, and product shipment process.
• Educate patients about hirify.global devices, therapy benefits, and product use.
• Investigate insurance benefits, coverage eligibility, provider restrictions, co-pays, deductibles, and other cost-sharing responsibilities.
• Collect medical documentation from physicians and clinicians, review clinical records, and determine medical necessity requirements.
• Secure prior authorization documents and submit or pursue authorizations when required.
• Maintain order-processing and CRM records in accordance with Quality Assurance, regulatory, FDA, Good Manufacturing Practices, and HIPAA requirements.

Requirements

• High school diploma or equivalent required; a bachelor’s degree is strongly preferred.
• At least 1 year of experience in customer service or a related role.
• Knowledge of the managed care industry, government payers, healthcare plans, and durable medical equipment benefits.
• Proficiency in reimbursement and revenue cycle management.
• Strong relationship-building, collaboration, problem-solving, attention to detail, prioritization, and delegation skills.
• Proficiency in Microsoft Word and Excel; Salesforce experience is preferred but not required.

Culture & Benefits

• Remote work within the United States, with shift times varying according to business needs.
• Ability to travel as required for training.
• Company stock options and a robust benefits package.
• Training, mentoring, and tools to support employee development.
• Work supporting chronic-disease therapies across neurology, cardiology, and related areas.