Inside Sales Specialist (Industrial Automation)

Location: Hybrid in Houston, TX, USA

Company

hirify.global is a global flow control and instrumentation company serving industries such as oil and gas, water, shipping, pharmaceuticals, and food.

What you will do

• Receive, process, and prioritize customer requests for quotation from web portals, direct inquiries, and sales referrals.
• Analyze customer requirements and project specifications to select and size appropriate product solutions.
• Collaborate with engineering, purchasing, sales, production, and contracts teams on technical and commercial proposals.
• Prepare quotations covering technical information, commercial terms, pricing, and delivery timelines.
• Review purchase orders, generate manufacturing orders, and coordinate follow-up through order fulfillment.
• Provide technical support to customers and internal stakeholders while improving sales-support processes and documentation.

Requirements

• Experience in inside sales, sales support, or customer communication roles.
• Knowledge of quotation development, pricing analysis, cost estimation, and CRM practices.
• Strong written and verbal communication, organization, time management, and multitasking skills.
• Proficiency with Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint.
• Ability to work independently and collaboratively, solve problems, and provide quality customer service.
• Analytical and empathetic approach to developing customer-focused solutions.

Nice to have

• Experience with electronic sales portals, procurement platforms, sales pipeline management, or forecasting.
• Background in industrial automation, instrumentation, manufacturing, or industrial sales.
• Knowledge of actuators, controls, solenoids, positioners, or limit switches.
• Technical course or certification, and familiarity with technical documentation and specifications.
• Advanced English proficiency for technical reading and writing, negotiation experience, or experience improving operational efficiency.

Culture & Benefits

• Collaborative, fast-paced working environment.
• Opportunity to contribute to sales growth and customer satisfaction.
• Work focused on engineering excellence, safety, and sustainable industrial solutions.
• Role within a company undergoing growth and business change.