2 дня назад
Customer Service & Showroom Coordinator
19 - 21$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Customer Service & Showroom Coordinator (Customer Service/Showroom Operations): Managing consultations, customer communications, showroom presentation, and administrative coordination for custom closet and home organization solutions with an accent on scheduling, lead follow-up, and customer experience. Focus on coordinating Design Consultants, maintaining an organized showroom, and supporting office, marketing, and event activities.
Location: In person in the Greater Novi Area, Michigan, United States
Salary: $19–$21 per hour, negotiable based on experience
Company
Custom closet and home organization provider serving customers in Greater Detroit and Northern Michigan since 1988.
What you will do
- Schedule consultations for Design Consultants and follow up on customer leads.
- Answer incoming calls and emails and provide prompt, professional assistance.
- Welcome customers, provide showroom tours, and explain products and design processes.
- Maintain a clean, organized, and customer-ready showroom and office.
- Support calendars, resource coordination, inventory, office equipment, data entry, and marketing tasks.
- Coordinate events as directed by the Liaison Manager.
Requirements
- 1–2+ years of customer service experience.
- Strong written and verbal communication skills.
- Proficiency with Microsoft Office and CRM platforms.
- Excellent organization, attention to detail, multitasking, and prioritization skills.
- High school diploma or equivalent required.
- Ability to work an 8-hour shift in person, with some Saturday availability as needed.
Nice to have
- Experience with social media and content management.
- Passion for design and interest in learning about home organization products.
Culture & Benefits
- Creative and dynamic work environment.
- Professional development opportunities in sales, customer service, and the home industry.
- Supportive, customer-focused team culture.
- Health, dental, paid time off, and 401(k) benefits.
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