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2 дня назад

Customer Service & Showroom Coordinator

19 - 21$
Формат работы
onsite
Тип работы
fulltime
Грейд
junior
Английский
b2
Страна
US
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Customer Service & Showroom Coordinator (Customer Service/Showroom Operations): Managing consultations, customer communications, showroom presentation, and administrative coordination for custom closet and home organization solutions with an accent on scheduling, lead follow-up, and customer experience. Focus on coordinating Design Consultants, maintaining an organized showroom, and supporting office, marketing, and event activities.

Location: In person in the Greater Novi Area, Michigan, United States

Salary: $19–$21 per hour, negotiable based on experience

Company

Custom closet and home organization provider serving customers in Greater Detroit and Northern Michigan since 1988.

What you will do

  • Schedule consultations for Design Consultants and follow up on customer leads.
  • Answer incoming calls and emails and provide prompt, professional assistance.
  • Welcome customers, provide showroom tours, and explain products and design processes.
  • Maintain a clean, organized, and customer-ready showroom and office.
  • Support calendars, resource coordination, inventory, office equipment, data entry, and marketing tasks.
  • Coordinate events as directed by the Liaison Manager.

Requirements

  • 1–2+ years of customer service experience.
  • Strong written and verbal communication skills.
  • Proficiency with Microsoft Office and CRM platforms.
  • Excellent organization, attention to detail, multitasking, and prioritization skills.
  • High school diploma or equivalent required.
  • Ability to work an 8-hour shift in person, with some Saturday availability as needed.

Nice to have

  • Experience with social media and content management.
  • Passion for design and interest in learning about home organization products.

Culture & Benefits

  • Creative and dynamic work environment.
  • Professional development opportunities in sales, customer service, and the home industry.
  • Supportive, customer-focused team culture.
  • Health, dental, paid time off, and 401(k) benefits.

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