Project Coordinator – Shared Services, Systems, Digital Tools & Governance

Location: Španskih boraca 3, Belgrade 11070, Serbia

Company

hirify.global develops reverse vending, recycling, sorting, and food-processing solutions based on sensor technology and supports the circular economy.

What you will do

• Coordinate onboarding activities for new European markets and support Shared Service Centre enablement.
• Support software, digital tool, integration, and service improvement implementations by maintaining plans, tracking milestones, and coordinating activities.
• Coordinate vendor and technology partner activities, including onboarding, deliverable tracking, procurement, and administration.
• Facilitate collaboration among business teams, IT, Security, Procurement, and external partners.
• Maintain project documentation, risks, action items, and governance, security, and compliance activities, including NIS2 and ISO27001 requirements.
• Support service management improvements, Jira Service Management workflows, reporting, automation opportunities, and operational effectiveness.

Requirements

• 2–3 years of experience in project coordination, PMO, Shared Services, operations, systems implementation, business support, or a similar area.
• Experience coordinating projects, system implementations, process improvement, or business change initiatives.
• Hands-on experience with Jira Service Management, including workflow management, SLA tracking, automation, reporting, and service process support.
• Strong organizational and communication skills, attention to detail, and the ability to coordinate multiple stakeholders and workstreams.
• Experience supporting software, digital tool, or operational system adoption in an international environment.
• Fluency in English is required.

Nice to have

• Experience in a Shared Service Centre environment.
• Knowledge of system integrations, master data management, and process standardization.
• Familiarity with ISO27001, NIS2, governance, compliance, or information security frameworks.
• Experience coordinating vendor onboarding and working with third-party service providers.

Culture & Benefits

• Purpose-driven work focused on sustainability, recycling, and resource recovery.
• Opportunity to contribute to European transformation projects and influence future operating models.
• Exposure to diverse systems, stakeholders, and business functions.
• Collaborative and innovative international working environment.
• Career development opportunities.

Hiring process

• Submit a CV, a short introduction, and an explanation of interest in the role through the application message.
• Applications are assessed continuously, with early applications encouraged.