12 часов назад
Verification/Recovery Officer (Sango)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Verification/Recovery Officer (Sango) (Fintech): Supporting loan verification and debt recovery for SME lending operations with an accent on field-based client engagement, delinquent account management, and repayment negotiations. Focus on monitoring customer portfolios, preparing recovery reports, coordinating legal follow-up, and resolving refinancing, rescheduling, and restructuring requests.
Location: Bode Thomas St, Surulere, Lagos, Nigeria; applicants must live in the Sango–Lagos axis and be willing to work in the field most of the time.
Company
is a financial technology company building a credit-led financial operating system for SMEs in Africa.
What you will do
- Verify clients and review credit files for complete documentation and monitoring.
- Locate customers by phone or at their physical locations and follow up on assigned debtor accounts.
- Recover overdue and expired loans through calls, demand notices, negotiations, and other appropriate methods.
- Manage a customer portfolio, monitor loan officers’ recoveries, and prepare daily call memos and progress reports.
- Negotiate refinancing, rescheduling, and restructuring options and prepare settlement approval requests.
- Coordinate with management and external solicitors on settlements, documentation issues, and legal recovery actions.
Requirements
- Minimum of OND.
- Residence in the Sango–Lagos axis and willingness to work in the field most of the time.
- At least one year of experience in microfinance operations involving delinquent clients and problem-solving situations.
- Strong negotiation and persuasion skills.
- Ability to adapt to a fast-paced environment and manage multiple projects.
- Proficiency in Excel and PowerPoint.
Culture & Benefits
- Full-time employment.
- HMO and other statutory benefits.
- Flexible working hours.
- Opportunity to join a growing team of entrepreneurs and facilitators.
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