Automotive Service Manager--Luxury Imports Brand (Automotive)

Location: Onsite in Tulsa, Oklahoma, USA

Company

hirify.global is a family-owned automotive business established in 1946, focused on customer service, employee support, integrity, and operational excellence.

What you will do

• Lead and manage technicians, service advisors, and support staff.
• Oversee scheduling, workflow management, service operations, and quality control.
• Improve service department efficiency, profitability, and customer satisfaction.
• Analyze financial performance and prepare reports for upper management.
• Resolve complex customer issues and maintain relationships with key clients.
• Coordinate with sales and parts departments while ensuring compliance with manufacturer standards and regulations.

Requirements

• At least 5 years of automotive service management experience, including preferably 2 years with luxury or high-performance vehicles.
• Extensive knowledge of luxury-brand vehicle maintenance and repair requirements.
• Leadership experience with the ability to motivate and develop a high-performing team.
• Proficiency in automotive diagnostics, repair procedures, and automotive service management software.
• Strong customer service, communication, analytical, problem-solving, and decision-making skills.
• Understanding of service department financial management and budgeting; a bachelor's degree in Automotive Technology, Business Management, or a related field is preferred.

Culture & Benefits

• Medical, dental, vision, life, AD&D, and disability coverage.
• Employee assistance program and 401(k).
• Paid time off, vacation, and holidays.
• Employee discounts.
• Equal opportunity employment.

Hiring process

• Streamlined recruiting process with an efficient transition from offer to start date.