Global Account Manager - TMC Partners

Location: Abu Dhabi, United Arab Emirates

Employment type: Full-time

Company

hirify.global is the UAE’s national airline, connecting global markets from its Abu Dhabi hub and expanding its fleet and network through its Journey 2030 ambition.

What you will do

• Own the global commercial relationship with travel management company partners and serve as a central point of contact for strategic and operational engagement.
• Develop and execute global TMC sales strategies aligned with revenue goals, network priorities, and key embarkation markets.
• Lead contracting and negotiations covering fare programs, override structures, and incentive arrangements.
• Collaborate with Pricing, Revenue Management, Marketing, Distribution, Network, and regional sales teams to grow revenue and protect market share.
• Monitor global and regional performance using Salesforce, internal databases, and dashboards to identify growth opportunities and account risks.
• Lead quarterly business reviews, represent Etihad at industry events, and advise internal teams on TMC market dynamics and sales opportunities.

Requirements

• Bachelor’s degree in Business, Aviation, Tourism, or a related field; a Master’s degree is preferred.
• 7–10 years of experience in B2B sales or account management, preferably in aviation, marine travel, or global mobility.
• Strong understanding of the TMC and corporate travel ecosystem, including seasonality, negotiation, and contracting models.
• Proven success managing strategic accounts across multiple markets and functions.
• Strong negotiation, commercial analysis, marketing, presentation, and stakeholder management skills.
• Fluency with CRM systems, preferably Salesforce, plus strong Excel and analytical skills; willingness to travel internationally.

Culture & Benefits

• Open to international candidates.
• Relocation package provided.
• Opportunity to work within a global aviation business connecting people across continents and cultures.
• International travel is required as needed for the role.