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2 дня назад

Service Advisor (Automotive)

Формат работы
onsite
Тип работы
fulltime
Английский
b2
Страна
US
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Service Advisor (Automotive): Supporting customers at a Fayetteville dealership by preparing service estimates and quotes, scheduling appointments, following up after repairs, and resolving complaints with an accent on customer service and organized service operations. Focus on managing a fast-paced service environment, maintaining service quality, and supporting day and night shifts.

Location: Fayetteville, North Carolina, USA; on-site dealership service facility with day and night shifts.

Company

hirify.global Automotive Group operates automotive dealerships and represents more than 31 vehicle brands through over 85 stores.

What you will do

  • Generate service order estimates and customer quotes.
  • Schedule appointments and maintain an organized service schedule.
  • Conduct post-repair customer follow-up.
  • Resolve customer complaints and maintain service quality and integrity.

Requirements

  • Service Advisor experience is preferred.
  • Ability to work hard with limited supervision.
  • Ability to manage a fast-paced work environment.
  • Strong customer service skills.
  • Ability to pass pre-employment background and drug screening.

Culture & Benefits

  • Full-time position with paid training.
  • Medical, dental, and vision insurance.
  • 401(k) retirement plan and flexible medical spending accounts.
  • Supplemental life insurance and short- and long-term disability packages.
  • Paid vacation after 90 days, wellness program, employee referral program, and employee vehicle purchase program.
  • Opportunities for promotion from within.

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