Head, Strategic Accounts

Location: Singapore

Company

hirify.global is a local delivery platform within Delivery Hero, operating across around 65 countries with headquarters in Berlin, Germany.

What you will do

• Lead the regional Strategic Accounts team across 16 markets and three delivery brands.
• Set the department strategy, priorities, goals, and performance standards while hiring and developing regional and local talent.
• Build account management tools, products, operating processes, and data-driven ways of working for strategic account teams.
• Manage relationships, joint business planning, quarterly business reviews, commercial negotiations, and growth initiatives with high-value restaurant partners.
• Identify high-impact AI use cases, collaborate with data and product teams, and lead the rollout and adoption of resulting tools.
• Work with sales teams to identify regional brand gaps and secure new cross-market restaurant partnerships.

Requirements

• 6+ years of professional experience, including 1+ year managing commercial or growth topics.
• Experience leading large-scale contract negotiations and building relationships with C-level stakeholders.
• Strong commercial, analytical, problem-solving, communication, negotiation, and project management skills.
• Experience building partnerships with international companies and senior stakeholders.
• Data-driven decision-making, strong business judgment, organization, and attention to detail.
• Excellent written and spoken English; proficiency with Google Suite or Microsoft Office, including Excel.

Nice to have

• Experience in startups or leading internet companies.
• Bachelor’s degree in Business Administration, Economics, or Operations Management.
• Experience in FMCG, retail, or on-demand delivery.
• Experience with F&B commercial operations or using AI to drive business impact.

Culture & Benefits

• Fast-paced, high-growth, high-performance startup environment.
• Flexible attitude toward evolving commercial responsibilities and new challenges.
• Action-oriented, proactive, objective, and deadline-focused working style.
• High standards for team deliverables and business outcomes.