Key Account Manager (Chinese Market)

TL;DR

Key Account Manager (Sales): Acquiring high-potential independent restaurants and strategic accounts in the Chinese sector within the UK market with an accent on lead generation and end-to-end negotiations. Focus on building a self-generated pipeline through cold calling, field visits, and leveraging networks within the Asian hospitality community.

Location: London, United Kingdom (Field-based role, approx. 70% of time)

Company

The leading restaurant booking platform in Europe, part of the Tripadvisor Group, connecting diners with restaurants across 11 countries.

What you will do

• Prospect and acquire new Chinese and wider Asian restaurants in key UK locations.
• Generate a robust pipeline through cold calls, walk-ins, referrals, and local market mapping.
• Conduct in-person meetings and product demos to present B2C and B2B value propositions.
• Manage the full sales cycle from initial contact through negotiation to closing.
• Adapt schedule to restaurant availability, including occasional evening meetings.
• Provide market insights on the Asian restaurant segment to the wider sales team.

Requirements

• Fluent in Mandarin and English (both spoken and written).
• 4+ years of experience in B2B sales, preferably in hospitality tech, food service, or restaurant environments.
• Proven ability to prospect, manage a pipeline, and close deals independently.
• Strong commercial mindset with effective negotiation and influence skills.
• Resilience and a proactive attitude toward working in a target-driven environment.
• Must be based in or able to work in London.

Nice to have

• Previous experience selling specifically to Asian-owned businesses.
• Existing local network within the Chinese or wider Asian hospitality community.
• Genuine passion for food culture and restaurant technology.
• Experience using CRM tools and Google Workspace.

Culture & Benefits

• Competitive fixed salary and uncapped commission.
• Permanent contract with health, life, and disability insurance.
• Lunch vouchers available 3 working days per week (office-based).
• Lifestyle benefits for physical activities, leisure, family support, and travel.
• 12 weeks fully paid parental and caregiver leave.
• Access to the Calm app and continuous professional development programs.