Enterprise Account Manager

Location: Sydney, NSW, or Melbourne, VIC, Australia

Company

hirify.global operates a platform connecting consumers, Dashers, and merchants, with a focus on growing its Australian business and powering local economies.

What you will do

• Develop and execute growth strategies for strategic grocery, liquor, and convenience merchants.
• Engage with corporate offices, franchisees, and owner-operator locations to grow sales and improve operations and quality.
• Coordinate with hirify.global sales and cross-functional teams to accelerate retailer and store signing and onboarding.
• Oversee partner needs including POS integrations, customized reporting, menu optimization, merchant marketing, and operational improvements.
• Build direct relationships with key partners and ensure client needs are addressed across each brand.
• Use AI-powered insights, data-driven signals, and emerging tools to improve prioritization, execution, and business impact.

Requirements

• 1.5–4 years of experience working in cross-functional teams to build creative solutions.
• Strong project management skills.
• Experience working directly with clients and maintaining long-term relationships.
• Ability to turn broad challenges and opportunities into actionable projects with clear goals.
• Experience using data, AI-informed insights, and emerging AI tools to support strategic decisions and improve outcomes.
• Ability to interpret AI-generated insights, create actionable recommendations and executive-level narratives, and influence stakeholders.

Culture & Benefits

• Cross-functional collaboration with hirify.global teams and external partners.
• Opportunity to work with enterprise-level partnerships across grocery, liquor, and convenience markets.
• Continuous learning and adoption of emerging AI capabilities in workflows, products, and customer interactions.

Hiring process

• The role reports directly to the Manager of New Verticals Partnerships.