Enterprise Account Manager (Ambulatory Healthcare)

Location: Remote with travel as needed to support client relationships.

Company

hirify.global provides healthcare IT and business solutions, including managed IT services, cybersecurity, cloud solutions, revenue cycle management, and consulting for healthcare organizations nationwide.

What you will do

• Serve as a strategic advisor for complex ambulatory healthcare client relationships and build trusted relationships with physician practice executives, operational leaders, and key stakeholders.
• Develop and execute strategic account plans aligned with client objectives and hirify.global services.
• Lead executive business reviews, strategic planning sessions, and account governance meetings.
• Partner with operations, sales, service delivery, product, finance, marketing, and leadership teams to drive client success.
• Drive account retention, expansion, renewals, contract strategy, pricing discussions, negotiations, and revenue growth.
• Manage escalations, mitigate risk, and maintain forecasts, growth strategies, stakeholder maps, risk assessments, and opportunity tracking.

Requirements

• Bachelor’s degree in a related field or equivalent professional experience.
• 10+ years of account management experience supporting enterprise-level organizations.
• Prior or current healthcare industry experience, ideally in ambulatory care, physician groups, outpatient practices, or multi-site provider organizations.
• Demonstrated success retaining clients and driving revenue growth within existing accounts.
• Strong executive presence and excellent communication, presentation, and relationship management skills.
• Ability to influence senior stakeholders and navigate complex organizational environments.
• Strategic mindset with strong business acumen, negotiation, and problem-solving skills.
• Understanding of enterprise sales cycles, renewals, and account expansion strategies.
• Highly organized, self-directed, reliable, results-oriented, and able to manage multiple priorities in a fast-paced environment.
• Ability and willingness to travel as needed to support client relationships.

Nice to have

• Experience in healthcare IT, managed services, technology solutions, or consulting.
• Experience leading executive business reviews, account governance meetings, and strategic account planning initiatives.
• Experience with large physician groups, ambulatory organizations, outpatient care networks, or multi-site healthcare organizations.
• Experience managing complex client environments involving multiple stakeholders, business units, and executive-level decision makers.
• Familiarity with CRM systems, account forecasting, stakeholder mapping, or strategic opportunity tracking.

Culture & Benefits

• Remote work environment with meaningful client engagement opportunities.
• Collaborative work across sales, operations, service delivery, finance, and leadership.
• High-visibility role with direct exposure to executive leadership.
• Competitive compensation with uncapped earning potential.
• Medical, dental, vision, 401(k), and paid time off.
• Equal opportunity and inclusive workplace commitment.