1 день назад
Expert Customer Quality Management
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Expert Customer Quality Management (Automotive Quality): Managing customer quality strategies, complaints, audits, and quality actions for automotive wiring systems with an accent on customer-specific requirements, liability negotiations, and production support. Focus on coordinating internal and external stakeholders, evaluating project-specific quality requirements, and improving customer satisfaction.
Location: Manzel Hayet, Tunisia
Company
A global provider of energy and data management products, solutions, and services for the automotive industry, with approximately 95,000 employees across 23 countries.
What you will do
- Deploy customer and internal quality strategies and drive quality improvement actions.
- Lead internal and external follow-up meetings and conduct customer and plant visits.
- Manage the customer interface for quality matters and coordinate actions to ensure satisfaction.
- Support pre-production, production, rework follow-up, and internal and customer audits.
- Determine and negotiate liability for quality and technical complaints, including on-kilometre and warranty cases.
- Evaluate project-specific requirements, customer quality contracts, and supplier quality contracts.
Requirements
- University degree.
- Fluent German, English, and French.
- Strong communication, teamwork, and intercultural sensitivity.
- Change management, conflict management, and self-organization skills.
- Target and result orientation, motivation, and resilience.
Nice to have
- Experience in quality or manufacturing.
Culture & Benefits
- Work in an international automotive organization operating across 23 countries.
- Collaborate with customers, plants, suppliers, and management on quality matters.
- Contribute to the transformation of the mobility industry.
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