Customer Quality Engineer (Electronics)

Location: Tainan, Tainan City, Taiwan; onsite, full time

Company

hirify.global is an industrial gases company focused on innovation, operational excellence, safety, and environmental stewardship.

What you will do

• Own quality governance and serve as the primary quality interface for electronic customers in partnership with Commercial.
• Translate customer quality requirements into internal expectations aligned with quality standards, risk boundaries, and governance frameworks.
• Lead customer quality meetings and provide technical clarification, quality positions, and risk-based recommendations.
• Lead OCAP event responses, coordinate corrective actions, and review RCA/8D reports, quality data, and trend analysis.
• Coordinate customer quality notifications, audits, documentation, and follow-up of corrective actions.
• Identify systemic gaps and drive continuous improvement in customer quality processes and preventive controls.

Requirements

• Experience with customer quality governance and cross-functional quality coordination.
• Ability to conduct structured investigations and evaluate RCA/8D corrective and preventive actions.
• Knowledge of quality documentation, including PCN/SCN, calibration, MSA, quality specifications, and quality agreements.
• Ability to manage customer quality audits and apply escalation criteria for quality risks.
• Ability to analyze quality data and trends and translate customer requirements into internal controls.

Culture & Benefits

• Work in an environment centered on innovation, operational excellence, safety, and environmental stewardship.
• Collaborate across Commercial and other internal functions while maintaining clear accountability boundaries.
• Support customer interactions through structured governance, aligned communication, and risk-based decision-making.