Director of Application Managed Services and IT Operations

Location: Denver, CO, USA; in-office 5 days a week

Salary: USD 175,000–205,000 yearly plus annual target bonus

Company

hirify.global is a Denver-headquartered real estate investment trust that owns and operates multifamily housing properties across major markets.

What you will do

• Own operational excellence across the enterprise application portfolio and offshore support landscape.
• Coordinate application, infrastructure, cybersecurity, architecture, engineering, data, and vendor teams around shared operational outcomes.
• Lead incident, problem, change, release, transition, and operational readiness practices.
• Manage relationships with TCS and other strategic technology partners, including governance reviews, escalations, service improvements, and performance accountability.
• Ensure resiliency, observability, disaster recovery, identity management, vulnerability remediation, and operational controls are addressed before production release.
• Provide senior leadership with reporting and recommendations on operational health, service quality, vendor performance, risks, costs, and investment priorities.

Requirements

• 10+ years of experience across enterprise applications, software delivery, managed services, service management, or technology operations.
• Strong understanding of application architecture, integrations, cloud platforms, data services, identity management, observability, and enterprise support models.
• Working knowledge of infrastructure, cybersecurity, resiliency, disaster recovery, vulnerability management, SAST, DAST, and operational controls.
• Experience leading application support organizations, managed services teams, or complex technology operations.
• Experience with SAFe and Agile delivery environments, change management, operational readiness, and cross-functional initiatives.
• Experience managing strategic technology vendors and offshore delivery organizations, with strong governance, service-level, financial, and performance management skills.

Culture & Benefits

• Collaborative, customer-focused environment centered on integrity, respect, performance, and professional growth.
• Medical, dental, vision, life insurance, HSA/FSA, short- and long-term disability coverage, and a 401(k) plan with employer contribution.
• Paid vacation, sick time, 14 holidays, and up to 16 weeks of paid parental leave.
• 25% rent discount at hirify.global, commuter benefits, pet insurance, and consumer discounts.
• Tuition assistance, certification and license reimbursement, paid community service time, leadership training, and career development opportunities.
• Pre-employment screening includes reference checks, employment verification, a criminal background check, and a four-panel drug screening that excludes marijuana testing.

Hiring process

• Initial application deadline: September 1, 2026; applications may continue to be reviewed on a rolling basis until the position is filled.