Technical Training and Development Instructional Designer (Instructional Design)

Location: On-site at the client site in Arlington, Virginia, United States, supporting WMATA across the Mid-Atlantic region. U.S. citizenship is required.

Company

hirify.global is a management and operations consulting firm delivering risk management, compliance, business process, IT effectiveness, engineering, environmental, sustainability, and human capital solutions.

What you will do

• Design instructor-led, computer-based, and blended technical training materials, including lesson plans, storyboards, guides, assessments, presentations, CBT modules, and job aids.
• Conduct training needs, job, task, and performance-gap analyses and define measurable learning objectives.
• Collaborate with subject matter experts and stakeholders to translate complex technical information into learner-friendly content.
• Apply instructional design models, adult learning theory, accessibility standards, and Metro-provided templates and procedures.
• Evaluate training effectiveness using learner feedback, assessment data, user experience data, and Kirkpatrick Levels 1–3 evaluation strategies.
• Manage project plans, milestones, risks, deliverables, reporting, version control, and knowledge-transfer documentation.

Requirements

• Bachelor’s degree in instructional design, education, or a related field; a master’s degree is preferred.
• At least 3 years of instructional design experience and 5+ years in instructional design, eLearning development, or curriculum design in technical or transit domains.
• Experience with adult learning theory, instructional technologies, ADDIE, Learning Management Systems, and authoring tools.
• Knowledge of Web Content Accessibility Guidelines (WCAG) 2.2 and experience developing accessible learning materials.
• Experience with Adobe Captivate, InDesign, Microsoft Office, Adobe Creative Cloud, and working sessions with subject matter experts.
• Must be a United States citizen; visa sponsorship, including H-1B and TN sponsorship, is not available. Work is performed on-site at the client site.

Nice to have

• Project Management Professional (PMP) certification or similar.
• Experience with transit technical training, organizational change, or productivity initiatives.
• Experience with Articulate, Camtasia, learning analytics, and documentation.

Culture & Benefits

• Full-time employees may receive medical, dental, vision, 401(k) with company match, paid time off, holidays, and flexible spending account benefits.
• Eligible employees may receive short- and long-term disability insurance and supplemental life and accidental death and dismemberment insurance.
• Consultant resources receive the hardware, software licenses, and access support required for the engagement.
• Project operations include weekly client check-ins, bi-weekly stakeholder updates, monthly status reports, and final close-out documentation.
• Background checks and drug testing may be required for designated positions.