Service Manager - Flamingo

Location: Miami Beach, Florida, USA

Salary: USD 105,000–115,000 per year, plus a 15% target bonus opportunity and additional customer satisfaction bonuses of up to USD 250 per month.

Company

hirify.global owns and operates apartment communities in major markets across the United States, focusing on resident service and community maintenance.

What you will do

• Lead and develop a maintenance team of more than 10 direct reports.
• Manage property maintenance, including vendor relationships, service staff, preventive maintenance, apartment turns, and resident service requests.
• Provide high-quality service to residents and team members.
• Communicate property maintenance and capital needs to management and ensure they are addressed.
• Maintain compliance with operating procedures, regulations, and Environmental Health & Safety requirements.
• Manage the maintenance budget to maximize return on investment while maintaining quality and customer service.

Requirements

• At least 3 years of technical maintenance and facilities management experience in the property management industry.
• 1–3 years of experience leading teams in customer service and asset maintenance.
• Reliable transportation.
• Ability to work flexible schedules, including evenings, weekends, seven-day work weeks when needed, and on-call shifts of at least one week per month.
• Ability and willingness to move heavy equipment and machinery.
• Ability to read, write, and speak English.

Culture & Benefits

• Paid vacation, sick time, and 14 holidays.
• Medical, dental, vision, and life insurance options, plus HSA/FSA plans and company-paid short- and long-term disability.
• 401(k) plan with up to a 6% employer match.
• Paid parental leave of up to 16 weeks.
• Tuition assistance and up to 100% reimbursement for job-related certifications and licenses.
• Apartment discount and optional on-site living at the assigned community, commuter benefits, pet insurance, professional development, leadership training, and career growth opportunities.

Hiring process

• Initial application deadline: September 2, 2026; applications may continue to be reviewed on a rolling basis.
• Offers are subject to reference checks, employment verification, a criminal background check, and a four-panel drug screening that excludes marijuana testing.