Customer Content Campaigns Senior Manager (SaaS)

Location: California, USA

Salary: $104,500–$183,700 per year, with potential commission or performance-based bonus opportunities.

Company

hirify.global provides an AI-powered experience orchestration platform that connects people, systems, data, and AI for more than 8,000 organizations worldwide.

What you will do

• Set activation and amplification strategies for the customer story portfolio and Orchestrators content.
• Build integrated campaign plans that extend customer stories across channels, audiences, formats, industries, and use cases.
• Develop repeatable campaign models, playbooks, content portfolios, and supporting assets with writers, designers, and video partners.
• Coordinate customer content workstreams for major events and strategic moments, including Xperience.
• Build relationships with Digital, Social, Communications, Field Marketing, Events, Campaigns, Sales, and Customer Success teams to support cross-channel execution.
• Define KPIs and use performance data to optimize channel mix, sequencing, formats, content reuse, and business impact.

Requirements

• Significant experience in B2B integrated marketing, content marketing, customer marketing, campaigns, or a related field, ideally in enterprise technology or SaaS.
• Proven ability to turn content into integrated, multi-channel campaigns.
• Strong understanding of content activation, audience strategy, channel planning, and campaign orchestration.
• Strong program management experience leading complex, cross-functional work with multiple workstreams, deadlines, and senior stakeholders.
• Experience supporting major events, launches, or high-visibility marketing moments.
• Analytical, communication, stakeholder management, and process-building skills, including the ability to influence without direct authority.

Culture & Benefits

• Flexible work schedules and work-from-home opportunities.
• Medical, dental, vision, and telehealth coverage.
• Open Time Off and 10 paid holidays.
• 401(k) matching program, adoption assistance, and fertility treatments.
• Mentorship, learning programs, leadership development, and education support.
• Paid volunteer time, August Free Fridays, and well-being resources.

Hiring process

• Application review by Talent Acquisition and the hiring team.
• Zoom interview with a Talent Acquisition Partner, followed by meetings with the hiring manager and interview team.
• Most processes include no more than five interviews before final steps.