Business Support Analyst - Virtual Assistant

Location: Remote; role listed in Charlotte, North Carolina, United States

Part-time contract-contingent position.

Company

hirify.global provides management and operations consulting services across risk management, compliance, business processes, IT effectiveness, engineering, sustainability, and human capital.

What you will do

• Manage calendars, meetings, appointments, correspondence, phone calls, files, records, and confidential information.
• Prepare and format documents, reports, spreadsheets, expense records, purchase orders, and presentations.
• Support proposal development, procurement forecasting, opportunity pipelines, market research, and partner outreach.
• Create and publish marketing materials, website content, newsletters, articles, and social media posts.
• Arrange travel itineraries, flights, accommodations, payments, and business expenses.
• Maintain customer databases, contact lists, online records, and administrative workflows.

Requirements

• Proven experience as a virtual assistant or in a comparable administrative, assistant, or customer-service role; two years of relevant experience is preferred.
• Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, Publisher, Adobe tools, Google Docs, cloud services, and online calendars.
• Basic WordPress experience and familiarity with LinkedIn, Facebook, Twitter, Instagram, and Hootsuite.
• Strong written, verbal, phone, email, and instant-messaging communication skills.
• Excellent organization, accuracy, time management, multitasking, independent working, and problem-solving skills.
• Ability to work nights, weekends, extended hours, and holidays when needed, with a computer and quiet work area.

Nice to have

• Experience with Mailchimp or Constant Contact.
• Consulting services industry experience, project management skills, and content quality-control experience.
• Experience with data analytics tools and Visio.

Culture & Benefits

• Remote work within a distributed team.
• Benefits for eligible full-time employees include medical, dental, and vision insurance.
• 401(k) retirement savings plan with company match, paid time off, holidays, and sick days.
• Flexible spending accounts, purchasing discounts, life insurance, and disability insurance may be available to eligible employees.
• Security clearance may be necessary for engagements involving sensitive federal-marketplace work.