Case Management Associate 1

Location: El Cajon, California; must reside in San Diego County. Full-time in-office work is required Monday through Friday, 8:00 a.m. to 5:00 p.m.

Compensation: $22.50–$26.50 per hour.

Company

hirify.global provides public-sector consulting, technology, and operations-improvement services to health, education, and human services agencies.

What you will do

• Develop participant plans covering work activities, education, training, and vocational goals.
• Assess participant barriers, skills, eligibility, and needs for supportive services such as child care and transportation.
• Track participant progress, attendance, compliance, performance metrics, and employment outcomes.
• Maintain accurate case files, records, county forms, and follow-up systems in specialized databases.
• Coordinate with county agencies, employers, educational programs, and community resource providers.
• Notify county human services specialists about non-compliance with assigned work activities.

Requirements

• 2–4 years of customer relationship management or case management experience.
• Associate’s or Bachelor’s degree preferred; a two-year degree plus two years of sales or client accounts experience may substitute for a four-year degree.
• Strong verbal communication, customer relations, active listening, empathy, and respect for cultural differences.
• Ability to support and motivate participants with physical and/or mental disabilities.
• Accuracy, attention to detail, confidentiality, prioritization, and deadline management.
• Must reside in San Diego County and work full-time onsite.

Culture & Benefits

• Medical and dental benefits.
• 401(k) plan.
• Paid time off, parental leave, and bereavement leave.
• Equal-opportunity and inclusive work environment.
• Visa and work authorization sponsorship, including H-1B sponsorship, is not available for newly hired foreign nationals.