Business Analyst (Digital Banking)

Company

hirify.global is a global technology company delivering digital banking and customer journey solutions for financial institutions.

What you will do

• Conduct market research, gather client feature recommendations, and maintain a pipeline of product requirements.
• Lead requirements-gathering sessions, identify gaps, and recommend solutions.
• Analyze business requirements and prepare BRDs, FRDs, use cases, requirements traceability documents, and other detailed specifications.
• Support project managers and development teams throughout the lifecycle, including test case review and execution, business-user training, and UAT leadership.
• Provide business value analysis during discovery and support presales and professional services with new system features.
• Work with technical leads across Waterfall and Agile projects, mentor colleagues, and manage priorities across multiple engagements.

Requirements

• 5+ years of relevant professional experience.
• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• Experience developing and implementing multiple digital banking solutions.
• Thorough understanding of at least one retail banking function, such as card operations, digital banking, customer onboarding, account opening, or lending.
• Knowledge of digital channels, retail banking products, core banking systems, analysis methodologies, rule engines, and process automation tools.
• Experience defining user journeys, integrating digital channels with back-end systems, and visualizing processes using tools such as MS Visio, Balsamiq, or Adobe XD.

Nice to have

• Knowledge of customer service, sales, and marketing functions within a bank.
• Willingness to travel for short-term project engagements when required.

Culture & Benefits

• Work with international financial-services clients on projects across multiple markets.
• Join a global organization with more than 1,000 colleagues and offices in 15 countries.
• Collaborate in a diverse environment focused on learning, contribution, and professional development.