8 часов назад
Enterprise Account Manager (AI)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Enterprise Account Manager (AI): Managing enterprise client relationships and supporting AI workforce development programs with an accent on program delivery, stakeholder communication, and account health. Focus on tracking milestones, surfacing risks, coordinating cross-functional teams, and identifying renewal and expansion opportunities across MENA accounts compatible with the EST time zone.
Location: Remote within MENA; working hours must be compatible with the EST time zone.
Company
provides AI and data workforce development programs for enterprises, government agencies, and other leading employers.
What you will do
- Build and maintain day-to-day relationships with enterprise client program owners and stakeholders.
- Support account plans connecting client priorities, program delivery, and renewal health.
- Coordinate learning, program operations, product, marketing, analytics, and sales teams to keep commitments on track.
- Monitor delivery and adoption milestones, flag risks, and drive internal follow-through before issues escalate.
- Support client check-ins and business reviews by translating program data and feedback into clear next steps.
- Identify renewal and expansion signals, maintain account documentation, and support renewal logistics and SOW coordination.
Requirements
- 5–7 years of experience in account management, client success, consulting, or program delivery.
- Experience managing client relationships and keeping complex workstreams moving, ideally with U.S.-based enterprises.
- Strong relationship-building, written communication, verbal communication, prioritization, and escalation judgment.
- Ability to coordinate cross-functional teams and maintain alignment on deliverables.
- Proactive, detail-oriented approach to identifying renewal and expansion opportunities.
- Flawless English communication with global teams and clients is required.
Nice to have
- Experience or interest in workforce development, digital transformation, education, AI, or technology sectors.
- Curiosity about practical AI tools for account management, client communication, and program delivery.
Culture & Benefits
- Insurance or subsidies based on the employee’s country.
- Unlimited time off with a recommended minimum.
- Company-paid holidays and a company-wide holiday during the final week of the calendar year.
- Access to free data skills training through company programs.
- Culture focused on empowerment, diversity, and inclusion.
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