Sales Development Representative (SaaS)

Location: Greater Montreal, Quebec, Canada; work may be performed in the office or from home, with the possibility of working abroad for up to 3 months per year under applicable conditions.

Company

hirify.global provides SmartRec, a purpose-built SaaS platform that helps municipalities, community centers, nonprofits, businesses, and recreation organizations manage registrations, memberships, facilities, finances, and programs.

What you will do

• Identify and prospect new leads across the Canada/US SMB market through cold calls, email campaigns, and social outreach.
• Engage executive stakeholders, including Executive Directors, CEOs, and COOs, to identify decision-makers.
• Manage inbound leads from website visits, trial sign-ups, and referrals while meeting response-time SLAs.
• Run discovery calls, understand prospect pain points, budgets, and buying processes, and demonstrate SmartRec's value.
• Convert qualified leads into opportunities and hand them off to Account Executives.
• Maintain accurate Salesforce records and use pipeline data to improve the sales process.

Requirements

• French and English bilingual proficiency required.
• Professional experience as a Sales Development Representative or in a similar role.
• Experience with Salesforce CRM and multiple prospecting techniques, including cold calling, cold emailing, and social outreach.
• Strong organization, time management, business acumen, communication, and relationship-building skills.
• Experience in e-commerce, SaaS, or a similar technology-related industry.

Culture & Benefits

• Choice of working from the office or home, with flexible hours.
• Four weeks of vacation, eight sick days yearly, and year-round mini-Fridays.
• Group RRSP employer contributions of up to 5%, group insurance, an Employee Assistance Program, and telemedicine.
• $750 annual wellness allowance and access to Bootcamp and Pilates classes.
• Workshops, communities of practice, training, Udemy access, and conference opportunities.
• Team activities, in-office refreshments, and discounts on STM and EXO annual memberships.