Sales Development Representative (SaaS)

Location: Remote; working hours aligned with North American business hours

Company

hirify.global's B2B SaaS business helps restaurant companies improve profitability and streamline operations through software.

What you will do

• Conduct high-volume outbound cold calls to restaurant owners, operators, and decision-makers.
• Introduce the software solution, adapt sales scripts, and build rapport during initial conversations.
• Qualify prospects by identifying challenges related to food costs, labor, inventory, purchasing, profitability, and operational efficiency.
• Schedule qualified product demonstrations, confirm meeting details, and manage reminders, follow-ups, and rescheduling.
• Maintain accurate CRM records with call notes, objections, qualification details, and next steps.
• Meet activity and appointment targets, participate in coaching and call reviews, and improve messaging based on objection feedback.

Requirements

• Previous experience as an SDR, BDR, appointment setter, telesales representative, or in a similar outbound sales role.
• Proven experience with outbound cold calling and conversations with business owners or senior decision-makers.
• Strong communication, active listening, objection handling, persuasion, and discovery skills.
• Experience using CRM platforms and maintaining consistent, organized follow-up.
• Comfort working independently in a remote environment with a reliable internet connection and professional home office setup.
• Strong spoken English with clear pronunciation is required.

Nice to have

• Experience selling SaaS or subscription-based software.
• Experience selling to restaurants, hospitality businesses, or SMBs.
• Familiarity with restaurant operations or profitability management.
• Experience working with North American customers.
• Experience using dialers and appointment scheduling tools, with a record of achieving outbound sales targets.

Culture & Benefits

• Remote, full-time work arrangement.
• Working hours aligned with North American business hours.
• Ongoing coaching, call reviews, training, and professional development.
• Performance-driven environment with clear goals and metrics.
• Success is measured through outbound activity, qualified opportunities, demonstrations booked, demo attendance, CRM accuracy, follow-up completion, and pipeline contribution.