Digital Sales Global Air Freight Specialist (Logistics)

Location: Hybrid in Pittsburgh, Pennsylvania, United States; required to work at a FedEx office up to several times per week.

Salary: $18.82–$45.00 per hour, plus potential additional pay, premiums, or bonuses.

Company

A global transportation and logistics provider delivering freight services and digital shipping solutions.

What you will do

• Build and maintain relationships with existing and prospective freight customers through email, CRM systems, online portals, and other digital sales channels.
• Identify customer needs and present customized digital global air freight solutions.
• Respond to inbound quotation leads and conduct outbound sales using digital marketing and sales tools.
• Use TMS, CRM, and online booking systems to quote and manage shipments.
• Collaborate with sales teams to improve customer acquisition and retention through digital tools.
• Maintain pipeline records, educate customers on self-service booking platforms, and meet monthly and quarterly sales targets.

Requirements

• Bachelor’s degree or equivalent, or qualifying business-to-business sales experience.
• At least one year of business-to-business sales experience, six months of relevant company sales or commercial customer-facing experience, or successful completion of the Digital Sales Representative program.
• Ability to use Microsoft tools, CRM systems, and video conferencing to research and engage customer accounts.
• Ability to travel overnight as required.
• Ability to work in a hybrid arrangement in Pittsburgh, Pennsylvania, with regular office attendance.

Nice to have

• Freight brokerage experience.

Culture & Benefits

• Health, vision, and dental insurance for eligible employees.
• Retirement benefits and tuition reimbursement.
• Additional pay, premiums, or bonus potential may be available.
• Reasonable accommodations are available during the application and hiring process.