Outbound Sales Agent (Appointment Setter)

Location: Remote from Johannesburg, South Africa; working hours are UK business hours, Monday–Friday.

Salary: Up to 14,000 South African Rand per month, with the final amount determined by the client based on skills and experience.

Company

Established UK-based enterprise providing eco-friendly insulation and energy-saving solutions for residential and commercial properties.

What you will do

• Conduct high-volume outbound calls to prospective UK residential and commercial customers using Hostcomm.
• Present insulation and energy-saving products in a professional, consultative manner.
• Identify customer needs, qualify sales opportunities, and secure appointments for UK-based field consultants.
• Achieve a baseline target of at least two confirmed bookings per day.
• Maintain accurate CRM records, call notes, customer data, and dispositions.
• Participate in training, coaching sessions, and team alignment meetings.

Requirements

• At least one year of experience in outbound sales, cold calling, or appointment setting.
• Experience with Hostcomm or willingness to use the company’s cloud-based predictive dialer.
• Flawless spoken and written English with a clear, professional telephone manner.
• Strong active listening, objection handling, consultative negotiation, resilience, and target orientation.
• Computer literacy and practical experience with CRM systems and Microsoft Office or Google Workspace.
• A reliable computer, high-speed fibre internet with backup connectivity, noise-cancelling headset, and quiet isolated workspace are required.

Nice to have

• Experience targeting the UK residential or commercial B2C or B2B market.
• Background in home improvement, construction, renewable energy, or insulation.

Culture & Benefits

• 100% remote work under an independent contractor agreement.
• Performance-based bonuses when booked appointments convert into completed sales.
• Regular training, continuous coaching, and performance feedback.
• Work in a fast-paced, target-driven offshore sales environment.

Hiring process

• Possible multiple client interviews.
• Assessment as part of the recruitment process.