Client Services Associate Project Manager (eDiscovery)

Location: Onsite in Hyderabad, India — Sohini Tech Park, 3rd Floor, Financial District

Company

hirify.global provides technology-enabled legal services and supports complex global legal outcomes, including eDiscovery and client service delivery.

What you will do

• Coordinate day-to-day eDiscovery project execution from planning through final production.
• Translate client requirements into operational work requests, monitor progress, and communicate deadlines and deliverables.
• Prepare and examine client data for intake and troubleshoot issues with delivered or hosted data.
• Manage review-platform activities in Relativity or DMX, including user requests, databases, layouts, views, fields, choices, highlighting, STRs, batch sets, and reporting.
• Provide matter-specific support for privilege logs, media tracking, project reporting, budgets, approvals, and billing information.
• Maintain service continuity across shifts and improve the customer experience through clear handoffs, collaboration, and process improvement.

Requirements

• Bachelor’s degree in Law, Information Technology, or a related field.
• At least four years of experience in eDiscovery Client Services, eDiscovery Operations, or a related discipline.
• Hands-on experience with Relativity.
• Strong verbal and written communication, client relationship management, organization, and problem-solving skills.
• Ability to manage multiple concurrent projects in a fast-paced environment and adapt to changing technologies and requirements.
• Ability to work night shifts and provide occasional weekend support as business needs require.

Nice to have

• Proficiency in Microsoft PowerPoint, Microsoft Excel, and Business Intelligence tools.
• Experience in service delivery, preferably within eDiscovery.

Culture & Benefits

• Values-driven environment focused on integrity, service, collaboration, and operational excellence.
• Enterprise-wide learning and internal mobility opportunities.
• Flexible work practices supporting life beyond work.
• Modern platforms and AI-enabled tools for large-scale legal service delivery.

Hiring process

• Compensation and benefits package details are discussed during the initial screening call with the Talent Acquisition Team.