2 часа назад
Customer Support Specialist - Bilingual
26 - 30$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Customer Support Specialist - Bilingual (Customer Service): Processing customer orders, answering product, pricing, shipping, and account inquiries, and recommending solutions through phone, email, chat, and Uline's website with an accent on bilingual English/Spanish communication and customer problem-solving. Focus on building customer relationships, resolving business needs, and guiding customers through online ordering.
Location: Irving, Texas, United States; on-site
Pay: $26–$30 per hour, with significant growth and earning potential.
Company
is a family-owned North American distributor of shipping, industrial, and packaging materials with more than 10,000 employees across 15 locations.
What you will do
- Process customer orders and handle account inquiries using customer support technology.
- Answer product, pricing, and shipping questions.
- Recommend products and solutions based on customer needs.
- Build customer relationships by phone, email, and chat.
- Help customers navigate the website and online ordering.
Requirements
- High school diploma or equivalent.
- Fluent written and verbal English and Spanish.
- Excellent problem-solving, listening, and communication skills.
- Customer service experience is beneficial but not required.
- Bachelor's degree is preferred.
- Ability to work on-site in Irving, Texas.
Culture & Benefits
- Hands-on training and ongoing support.
- Health insurance coverage and a 401(k) with a 6% employer match starting on the first day.
- Multiple bonus programs, paid holidays, and paid time off.
- Tuition assistance for professional continuing education.
- Clean, modern facilities with a fitness center and walking paths.
- Drug-free workplace with a pre-employment hair follicle drug screening.
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