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2 часа назад

Customer Support Specialist - Bilingual

26 - 30$
Формат работы
onsite
Тип работы
fulltime
Английский
c1
Страна
US
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Customer Support Specialist - Bilingual (Customer Service): Processing customer orders, answering product, pricing, shipping, and account inquiries, and recommending solutions through phone, email, chat, and Uline's website with an accent on bilingual English/Spanish communication and customer problem-solving. Focus on building customer relationships, resolving business needs, and guiding customers through online ordering.

Location: Irving, Texas, United States; on-site

Pay: $26–$30 per hour, with significant growth and earning potential.

Company

hirify.global is a family-owned North American distributor of shipping, industrial, and packaging materials with more than 10,000 employees across 15 locations.

What you will do

  • Process customer orders and handle account inquiries using customer support technology.
  • Answer product, pricing, and shipping questions.
  • Recommend products and solutions based on customer needs.
  • Build customer relationships by phone, email, and chat.
  • Help customers navigate the website and online ordering.

Requirements

  • High school diploma or equivalent.
  • Fluent written and verbal English and Spanish.
  • Excellent problem-solving, listening, and communication skills.
  • Customer service experience is beneficial but not required.
  • Bachelor's degree is preferred.
  • Ability to work on-site in Irving, Texas.

Culture & Benefits

  • Hands-on training and ongoing support.
  • Health insurance coverage and a 401(k) with a 6% employer match starting on the first day.
  • Multiple bonus programs, paid holidays, and paid time off.
  • Tuition assistance for professional continuing education.
  • Clean, modern facilities with a fitness center and walking paths.
  • Drug-free workplace with a pre-employment hair follicle drug screening.

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