Customer Business Manager (Semiconductors)

Location: Santa Clara, California, United States; five days per week in the office with no remote or hybrid option.

Salary: $150,140–$224,900 per year, plus eligibility for bonus and equity plans.

Company

hirify.global develops semiconductor solutions that support enterprise, cloud, AI, and carrier data infrastructure.

What you will do

• Own customer demand signals and forecasts, aligning customer and internal forecasts.
• Drive forecast accuracy, variance management, booking integrity, and revenue predictability.
• Identify and resolve booking, backlog, supply, allocation, logistics, and delivery gaps.
• Represent hirify.global in executive forecast, demand, and business reviews.
• Translate customer roadmaps and demand signals into executable internal plans.
• Partner with Planning, Finance, Pricing, Legal, Supply Chain, and Sales while supporting Account Managers.

Requirements

• 8+ years of experience in sales operations, customer operations, or account management.
• Experience in semiconductors or complex B2B technology environments.
• Ownership of customer forecasts, demand planning, and revenue execution.
• Strong analytical, business, financial, communication, and presentation skills.
• Ability to influence cross-functional teams without formal authority and manage multiple complex workstreams.
• Experience at or supporting a major hyperscaler is strongly preferred.

Culture & Benefits

• High-growth environment with visible revenue impact and executive-level customer exposure.
• Cross-functional work across Planning, Finance, Supply Chain, Legal, and Sales.
• Bonus and equity plans, including a new-hire equity grant and annual equity refreshers.
• Employee stock purchase plan with a two-year lookback.
• Family support programs, mental health resources, and recognition awards.
• Access to export-controlled technology may require an export license review under U.S. regulations.

Hiring process

• Interview process includes real-time evaluation of individual experience, reasoning, and communication.
• AI tools, transcription applications, automated answer generators, and note-taking bots are not permitted during interviews.