Account Advisor, Public Sector (IoT)

Location: Atlanta, Georgia, USA, or Sacramento, California, USA. Flexible hybrid working model with in-person and virtual work; up to 20% domestic or international travel may be required.

Annual base salary: $110,000–$125,000 USD.

Company

hirify.global develops IoT, connected transportation, fleet-management, web-based analytics, and vehicle-data solutions for businesses and public-sector customers.

What you will do

• Serve as the primary advisor and point of contact for assigned public-sector and fleet-management accounts.
• Coordinate internal sales, support, product, and engineering resources to resolve issues and maintain account health.
• Build long-term relationships with executives, managers, and technical stakeholders through regular business reviews.
• Develop account plans that support retention, solution adoption, upselling, and cross-selling.
• Use data and analytics to deliver actionable operational insights, track KPIs, and demonstrate customer ROI.
• Lead implementation strategies, improve service delivery, and develop scalable account-management processes.

Requirements

• 5–8 years of experience in customer-facing roles such as account management, customer support, or program coordination.
• Experience with complex contracts, cross-functional projects, escalated issues, and process documentation; public-sector or fleet-management experience is preferred.
• Bachelor’s degree in Business, Engineering, Computer Science, or a related field, or equivalent relevant experience.
• Ability to manage complex, long-term customer relationships, particularly in government or large fleet environments.
• Strong understanding of government procurement, fleet operations, solution ROI, data-driven insights, and customer optimization.
• Advanced proficiency in Salesforce, Jira, and Google Workspace, with excellent communication, time-management, and organizational skills.

Culture & Benefits

• Flexible hybrid work supported by cloud-based applications, collaboration tools, and asynchronous working.
• Home office reimbursement program and reliable home internet requirement of at least 50 Mbps download and 10 Mbps upload.
• Competitive medical and dental benefits, retirement savings program, and parental leave top-up program for full-time permanent employees.
• Online learning and networking opportunities, electric vehicle purchase incentive, and work-life balance support.
• Inclusive workplace with online social events, chat rooms, and in-person gatherings.