Senior Account Manager (SaaS)

Location: Remote within the United States, Ontario, or British Columbia, Canada. Travel to company offsites is generally expected 1–2 times per year; customer-facing roles may require more frequent travel.

Salary: US: $117,000–$180,000 USD OTE; Canadian: $169,000–$190,000 CAD OTE.

Company

hirify.global provides a transit data platform that helps public transportation agencies share real-time passenger information, manage operations, and improve service performance.

What you will do

• Develop upsell and retention strategies for midsize to large transit agencies.
• Own upsell pipelines from marketing-qualified lead through close and grow revenue across existing accounts.
• Create account and customer success plans for strategic customers.
• Develop proposals, present ROI to agency executives, and lead platform demonstrations and training.
• Identify budget and procurement paths and manage RFPs, sole-source justifications, and cooperative purchasing agreements.
• Collaborate with Solutions Engineering, Technical Support, Marketing, Partnerships, and Product teams while representing hirify.global at conferences and customer events.

Requirements

• 2–5 years of quota-carrying SaaS experience in the public sector.
• Track record of meeting or exceeding quota and pipeline expectations.
• Strong listening, communication, organizational, and multitasking skills.
• Ability to synthesize stakeholder information, communicate customer value, and work cross-functionally.
• Strategic self-direction, persistence, and ability to manage competing priorities.
• Experience with public transportation, or strong interest in transportation technology, mobility, and cities.

Culture & Benefits

• Fully distributed and flexible work environment with a home office setup reimbursement.
• Medical, dental, and vision coverage, plus FSA and employer-matched retirement plans.
• Equity compensation for every employee and monthly cell/internet reimbursement.
• Flexible PTO, 16 paid holidays, and 12 fully paid weeks of parental leave.
• Professional growth support, wellness benefits, and a mission focused on improving public transit.
• Visa sponsorship is not available. hirify.global participates in E-Verify.