2 дня назад
Regional Banker/Teller
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Regional Banker/Teller (Retail Banking): Managing customer financial interactions, teller operations, proactive sales conversations, and referrals in a Phoenix East retail banking market with an accent on customer loyalty, product positioning, and accurate transaction processing. Focus on identifying financial needs, solving customer problems, growing share of wallet, and managing operational risk.
Location: Onsite in Phoenix East, AZ (85032)
Company
is a banking company providing retail financial products, services, and customer solutions.
What you will do
- Manage customer experiences by identifying financial needs, improving financial wellbeing, and building customer loyalty.
- Conduct proactive sales and service interactions, including outbound calls, teller conversations, appointment setting, and lobby engagement.
- Recommend products and solutions, identify referral opportunities, and help grow customer share of wallet.
- Educate customers on financial transaction options and use available technology, tools, and resources.
- Resolve customer problems using banking product and procedural knowledge.
- Complete teller, branch maintenance, and daily operational transactions accurately while following risk controls.
Requirements
- At least 1 year of related experience or equivalent product knowledge, education, certification, or military experience.
- Knowledge of banking products, retail lending, selling, prospecting, and customer needs.
- Strong customer service, communication, problem-solving, and prioritization skills.
- Ability to follow banking policies and procedures, manage risk, and identify potential losses.
- No university degree or professional certification is required; a high school diploma or GED is not typically required for this level.
- Employment visas are not sponsored, and STEM OPT participation is not available for this position.
Culture & Benefits
- In-office work environment with an inclusive and supportive workplace culture.
- Eligible full-time employees may receive medical, prescription, dental, vision, life, and disability coverage.
- Benefits may include 401(k) matching, pension, stock purchase plans, dependent care support, and educational assistance.
- Wellness programs may include financial incentives.
- Paid time off may include parental leave, up to 11 holidays, occasional absence days, and 15–25 vacation days depending on career level and service.
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