Customer Experience Banker Non NMLS

Location: Warren, Ohio, United States; office-based position

Company

hirify.global provides branch banking services and helps customers achieve their financial goals.

What you will do

• Serve walk-in customers and provide excellent customer service.
• Identify consumer and business financial goals and recommend suitable deposit and banking products.
• Process customer transactions accurately and efficiently and balance daily.
• Grow customer relationships through follow-up programs, outbound calling, referrals, and disciplined sales processes.
• Educate customers and refer them to other areas of the bank to deepen relationships.
• Follow operational, security, risk, and regulatory policies and procedures.

Requirements

• High school diploma or GED plus at least one year of customer service or qualifying military service, or a bachelor's degree.
• Demonstrated ability in sales, customer service, relationship management, banking, communication, and presentation.
• Must be currently authorized to work full time in the United States.
• Immigration sponsorship is not available for this position.

Nice to have

• At least one year of customer service experience in banking, financial services, or goal-driven retail sales.
• Cash handling skills.
• Comfort using mobile services, online banking, and other technology.

Culture & Benefits

• Welcoming and inclusive branch team environment.
• Opportunity to share ideas and influence customers, the bank, and local communities.
• Office-based workplace with customer-facing branch responsibilities.
• Equal Opportunity Employer and tobacco-free hiring practice.