Solution Manager (Healthcare)

Location: Fully remote, based in Minnesota - Minneapolis, MN 55439

Salary: $90,000-$115,000 per year

Company

hirify.global provides healthcare benefits, claims processing, and administrative services.

What you will do

• Coordinate client exception requests when standard products and services do not meet client needs.
• Support client, Sales, and Account Management discussions and prepare business cases for proposed exceptions.
• Present recommendations on feasibility, pricing impacts, implementation considerations, risks, and alternatives to executive leadership.
• Lead cross-functional planning, stakeholder alignment, issue resolution, and documentation of custom solutions.
• Transition approved plans to Implementation Managers and act as a review and escalation point during implementation and support.
• Analyze exception trends, broker feedback, market demands, and product gaps to inform Product, Operations, and leadership decisions.

Requirements

• Bachelor’s degree in Business, Healthcare Administration, or a related field, or equivalent experience.
• 3+ years of experience in healthcare administration, client solutions, or product consulting, preferably in a TPA or health plan environment.
• Strong understanding of healthcare benefits, claims processing, and administrative services.
• Strong written, verbal, and presentation skills.
• Ability to manage multiple priorities and coordinate across departments.
• Strong analytical, problem-solving, and strategic-thinking skills.

Nice to have

• Experience with documentation tools and project management software.

Culture & Benefits

• Fully remote work arrangement.
• Health benefits and a retirement plan with 401(k).
• Paid time off and paid leave, including parental leave.
• Equal opportunity employment and non-discriminatory employment practices.