Associate Director AI Engagement & Design (AI)

Location: Hybrid, Chadds Ford, Pennsylvania, United States; role supports the U.S. commercial field organization.

Company

hirify.global is a global biopharmaceutical company developing and commercializing proprietary therapeutics in Hematology, Oncology, Inflammation, and Autoimmunity.

What you will do

• Design and implement AI-enabled innovations for onboarding, continuous learning, skills reinforcement, leadership behaviors, and compliance.
• Develop AI-supported coaching tools for preparation, focus, skill-gap identification, performance-pattern analysis, and training reinforcement.
• Identify and prioritize use cases such as skill diagnostics, readiness assessments, scenario-based learning, simulations, call reflection, and feedback tools.
• Connect technical teams with Sales Training, Coaching & Leadership Development, Field Analytics & Operations, Sales Reporting & Performance, and IT/Data & Digital teams.
• Lead pilots, collect structured feedback, refine usability, and support the scaling of effective AI capabilities through enablement and training channels.
• Define adoption, engagement, skill reinforcement, behavior-change, and performance metrics, then partner with analytics teams to assess results and guide iteration.

Requirements

• Bachelor’s degree required.
• 7–10+ years of experience in Sales Enablement, Digital Strategy, or Performance Consulting, with a proven track record of deploying AI/Machine Learning solutions in a commercial setting.
• Deep understanding of Generative AI, LLMs, prompt engineering, and applying data analytics to behavioral change.
• Strong understanding of adult learning and leadership coaching, with the ability to translate AI capabilities into practical training solutions.
• Ability to navigate complex corporate environments and translate technical capabilities into business value for non-technical stakeholders.
• Proven ability to influence without formal authority.
• Strong design thinking, communication, and storytelling skills.
• Comfort working in experimental, iterative environments.
• Ability to design practical, usable, ethical, scalable, and compliant AI capabilities for training and coaching.

Nice to have

• Advanced degree such as an MBA, MS in Learning Science, Analytics, or a related field.
• Experience within a U.S. commercial field organization, especially in Pharma, Biotech, or MedTech, including familiarity with regulatory and compliance standards.

Culture & Benefits

• Senior individual contributor role with enterprise-level influence and no direct reports.
• Impact is delivered through design leadership, innovation, and influence.
• High interaction with trainers, field leaders, enablement teams, and senior stakeholders.
• Work in an experimental and iterative environment while balancing innovation with compliance and governance.