Financial Crime Risk Investigations Support Officer II (US)

Location: Mount Laurel, New Jersey, United States of America

Salary: $23.25–$34.00 USD per hour

Company

TD is a global financial institution and one of the largest banks in North America, serving households and businesses across Canada, the United States, and other markets.

What you will do

• Process financial crime alerts and fraud cases to identify regulatory and policy violations related to fraud, AML, sanctions, and ABAC.
• Complete adjudications, investigations, research activities, and discrepancy resolution.
• Review banking transactions against bank and regulatory thresholds and guidelines.
• Forward unusual transactions and supporting information for further review, escalating non-standard or high-risk activity.
• Prepare accurate documentation and reporting consistent with applicable policies, regulations, and business requirements.
• Identify opportunities to improve service delivery, productivity, and operational efficiency.

Requirements

• Undergraduate degree or equivalent work experience.
• Ability to apply operating policies, internal procedures, and industry regulations.
• Ability to work independently and collaboratively while managing workload against service-level requirements.
• Proficiency with technology and the ability to navigate multiple systems.
• Ability to maintain confidentiality, exercise discretion, and escalate risk issues or process gaps.
• Compliance with the Bank Code of Conduct is required.

Culture & Benefits

• Full-time schedule of 40 hours per week.
• Health and well-being benefits, savings and retirement programs, paid vacation, flexible and holiday time off.
• Banking benefits, discounts, variable compensation eligibility, and recognition programs.
• Training, onboarding, regular development conversations, mentoring, and access to online learning.
• Respectful and equitable workplace with support for diverse perspectives and employee development.
• Occasional domestic travel may be required; international travel is not required.

Hiring process

• Selected candidates will be contacted to schedule an interview.
• Training and onboarding sessions are provided.
• Application outcomes are communicated by email or phone whenever possible.