GTM Strategy & Operations Analyst, Account Management (SaaS)

Location: Remote U.S.

Salary: $114K–$134K cash compensation, plus equity and benefits.

Company

Builds a trust management and security monitoring platform that helps businesses continuously improve and demonstrate compliance and security.

What you will do

• Partner with Account Managers and leadership on account ownership, renewals, expansion, pipeline, forecasting, and GTM data issues.
• Own recurring forecasts, pipeline preparation, business reviews, scorecards, and performance reporting.
• Analyze renewal, expansion, retention, and pipeline performance to identify risks, trends, and revenue opportunities.
• Audit CRM, opportunities, account books, forecasting, and pipeline data to improve accuracy and operating discipline.
• Build and maintain source-of-truth reporting and operating metrics in Salesforce and other GTM systems.
• Collaborate with Systems, Analytics, Finance, Deal Desk, and Revenue Operations teams on process improvements and cross-functional rollouts.

Requirements

• Strong understanding of B2B SaaS post-sales and Account Management processes, including renewals, retention, expansion, forecasting, and pipeline management.
• Strong analytical, problem-solving, stakeholder management, and communication skills.
• Strong proficiency in Excel or Google Sheets and comfort working with large datasets.
• Advanced Salesforce reporting and dashboard experience.
• Ability to manage multiple operational responsibilities and strategic projects with strong attention to detail.
• Must be authorized to work in the U.S. without current or future employer sponsorship.

Nice to have

• Curiosity and sound judgment in using AI to improve efficiency and business impact.

Culture & Benefits

• Equity, competitive compensation, and comprehensive medical, dental, and vision coverage.
• Sixteen weeks of paid parental leave, family planning benefits, and a health and wellness stipend.
• Remote workspace, internet, and cellphone stipends.
• Flexible PTO, 80 hours of sick time, and 11 company-paid holidays.
• Matching 401(k) contribution with immediate vesting.
• Virtual team-building activities, lunch-and-learns, and offices in San Francisco, New York City, London, Dublin, Tel Aviv, and Sydney.